Introduction

GreenClusta Technologies LLC (“GreenClusta,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and any other services provided by GreenClusta (“Services”). By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services, including:

1.1. Personal Information

When you create an account or use our Services, we may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (such as credit card details)

1.2. Non-Personal Information

We may collect non-personal information automatically when you interact with our Services, such as:

• Device information (e.g., device type, operating system, IP address)
• Usage data (e.g., pages visited, time spent on pages, clicks, and navigation patterns)
• Location data (if you enable location services on your device)

1.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor user activity on our Services, gather demographic information, and improve our functionality. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

GreenClusta uses the information we collect for the following purposes:

• Account Creation and Management: To set up and maintain your account and provide you with the Services.
• Order Processing: To process transactions, including purchases, shipping, and handling payments securely.
• Customer Support: To respond to your questions, feedback, and requests for assistance.
• Personalization: To personalize your experience, show you products and services that are relevant to your preferences, and improve the overall functionality of our platform.
• Marketing and Promotions: To send you promotional offers, newsletters, and updates that may be of interest to you (with your consent where required by law).
• Analytics and Improvements: To analyze user behavior and improve the performance and usability of our Services.
• Security: To detect, prevent, and address security issues, fraud, and unauthorized activities.

3. Sharing Your Information

We may share your information with third parties in the following cases:

• Service Providers: We may share your information with trusted third-party vendors, such as payment processors, shipping companies, and data analytics providers, to help us deliver our Services.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.
• Consent: We may share your information with third parties if you give us explicit permission to do so.

4. Data Security

GreenClusta implements appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to access the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete data.
• Deletion: You may request the deletion of your personal information from our records, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

6. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our Services may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing them with your information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

GreenClusta reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our app or website. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Email: privacy@greenclusta.com

 

Last Updated: OCTOBER 1,2024